Privacy Policy

Effective Date: [25 september 2025]

At Online Servicenter, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website www.onlineservicenter.com, call our toll-free number 1800-202-5106, or contact us by email at info@onlineservicenter.com.

By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, billing address, and any other details you provide when booking a service or contacting us.

• Service Information: Details about the appliances you request service for, service history, and preferred appointment times.

• Technical Information: IP address, browser type, operating system, and usage data when you visit our website.

• Payment Information: If applicable, details required for billing and payment processing.

2. How We Use Your Information

We use the collected information for:

• Processing and confirming service requests.

• Communicating with you about appointments, updates, and support.

• Sending important notifications related to our services.

• Improving our website, services, and customer support.

• Legal compliance, fraud prevention, and security purposes.

3. How We Share Your Information

We do not sell or rent your personal information. We may share information in the following cases:

• Service Fulfillment: With technicians, service partners, or support staff who help deliver the requested services.

• Legal Requirements: When required by law, regulation, or court order.

• Business Operations: With trusted third-party service providers who help us operate our website, payment gateway, or customer care.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of data transmission over the Internet or electronic storage is completely secure.

5. Cookies & Tracking

Our website may use cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You may choose to disable cookies through your browser settings, but some parts of the site may not function properly.

6. Your Rights

You have the right to:

Access, update, or delete your personal information.

Opt out of receiving marketing communications.

Request clarification about how your data is used.

To exercise these rights, please contact us at info@onlineservicenter.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your personal information is handled, please contact us:

📍 Online Servicenter
📞 Toll-Free: 1800-202-5106
✉️ Email: info@onlineservicenter.com
🌐 Website: www.onlineservicenter.com